E2bet Terms and Conditions — Please read before using the platform

1 General Introduction

These Terms and Conditions ("Terms") form a legal agreement between the e2bet platform and its users. e2bet is an online gaming and betting platform operated through the website https://e2bet.si and its associated mobile applications.

In these Terms, "we", "our", or "e2bet" refers to the company operating the platform. "You" or "user" refers to any registered or unregistered individual who uses e2bet's services.

E2bet operates under an international license, and all activities are conducted in compliance with applicable international gaming regulations. If any part of these terms is unclear, please contact our support team before registering.

2 Account Registration & Management

Registration Requirements

To open an account with e2bet, the following conditions must be met:

• You must be at least 18 years of age.
• Complete and accurate information must be provided at the time of registration.
• Each individual is permitted to hold one account only.
• Creating multiple accounts from the same device, IP address, or payment method is strictly prohibited.

Account Security

It is your responsibility to keep your account login details strictly confidential. Do not share your password with anyone. All transactions made from your account will be considered your own. If you suspect your account has been hacked or accessed without authorization, contact our support team immediately.

Identity Verification (KYC)

E2bet reserves the right to verify your identity at any time. You may be asked to provide a national ID, passport, or other documentation. Withdrawals may be restricted until the KYC process is completed.

3 Age & Eligibility Requirements

Providing a false age at registration will result in permanent account closure, and all deposited funds may be forfeited. e2bet conducts age verification on a regular basis.

Additionally, users from countries or regions where online gaming is prohibited under local law are not permitted to use e2bet. It is the user's own responsibility to comply with the laws of their country.

4 Deposit & Withdrawal Policy

Deposit

• Deposits must be made using a payment method registered in your own name.
• Deposits can be made via mobile banking or bank transfer.
• Minimum and maximum deposit limits are set on the platform.
• Deposits made through third parties are not accepted.

Withdrawal

• Withdrawals can only be made using the same method used for the original deposit.
• KYC verification must be completed before your first withdrawal.
• Withdrawal processing typically takes 1–3 business days.
• E2bet reserves the right to place a hold on withdrawals in cases of suspicious transactions.

5 Bonuses & Promotions

E2bet offers a variety of bonuses — welcome bonuses, deposit bonuses, cashback, and free spins. Each bonus comes with its own terms and conditions, which you should read carefully before claiming any offer.

General Bonus Terms

• The same person may not claim the same promotion more than once.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• Expired bonuses are cancelled automatically.
• If evidence of bonus abuse is found, the account may be closed.
• E2bet reserves the right to modify or withdraw any bonus offer at any time.

VIP program benefits and rewards are granted at the sole discretion of e2bet and are not subject to any legal claim.

6 Gaming Rules

All games on e2bet are powered by internationally certified RNG (Random Number Generator) technology. Game outcomes are entirely random and cannot be predetermined by anyone.

Bet Cancellation & Disputes

• If a game ends abnormally due to a technical error, e2bet reserves the right to void the bet and issue a refund.
• Any dispute regarding the outcome of a bet must be raised with support within 7 days.
• In live games, the dealer's decision is final.

Sports Betting Special Terms

• If a match or event is postponed, abandoned, or incomplete, e2bet's established rules will apply.
• Bets placed before odds change are generally settled at the original odds.
• You can place bets both before and during a match — keep in mind that odds change quickly in live betting.

7 Prohibited Activities

• Creating or operating multiple accounts.
• Coordinating activities to abuse bonuses.
• Attempting to hack the platform's systems or exploiting any vulnerabilities.
• Money laundering or using funds from illegal sources.
• Using automated bots or software to play games.
• Stealing or using another user's account credentials.
• Impersonating e2bet staff or providing false information.

8 Account Closure & Suspension

Closed by User

You may voluntarily close your account at any time by contacting our support team. Please withdraw any remaining balance before closing your account.

Suspended or closed by e2bet

E2bet may temporarily or permanently close an account under the following circumstances:

• If evidence of a Terms & Conditions violation is found.
• If registration using false information is proven.
• In cases of suspicious or fraudulent transactions.
• By court order or for legal reasons.

Responsible Gaming Self-Exclusion

If you wish to take a temporary break from gaming, please notify our support team. e2bet offers a self-exclusion feature as part of its commitment to Responsible Gaming.

9 Privacy & Data Protection

E2bet takes the security of your personal information very seriously. Full details on how we collect, use, and protect your data can be found in our Privacy Policyis available at.

In short — we never sell your data to third parties. All transactions are secured with SSL encryption. Information may only be shared with authorities when required by law.

10 Limitation of Liability

E2bet strives to maintain the highest standards on its platform. However, e2bet is not liable in the following cases:

• If a game is interrupted mid-session due to a loss of internet connection.
• If losses occur due to a technical fault on the part of a third-party game provider.
• In the event of an unforeseen technical failure or force majeure.
• Account losses resulting from the user's own negligence.

E2bet is not responsible for any financial losses resulting from gaming. Gaming is a form of entertainment — it is not a guaranteed source of income. Always play within your means.

11 Terms & Conditions Update Policy

E2bet reserves the right to update these terms and conditions at any time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, a notification may be sent via email or through the platform.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. If you do not agree to the new terms, please close your account.

12 Contact & Complaints

If you have any questions or complaints regarding these terms, please contact our support team. We provide support in Bengali.

How to Reach Us:

• Live Chat: Reach us directly through the support chat box inside the platform.
• Email: [email protected] (Responses are typically provided within 24 hours).

Once a complaint is submitted, e2bet will work to resolve it as quickly as possible. Complex complaints may take additional time to settle.