E2bet believes your personal information belongs to you. Reading this policy will give you a clear picture of what data we hold, why we hold it, and how it is kept secure.
Our commitment: e2bet never sells your personal information or shares it with third parties for profit. Your privacy always comes first.
This Privacy Policy ("Policy") applies to all users of the e2bet platform and its services. By using the e2bet website (https://e2bet.si), mobile application, or any associated services, you are considered to have accepted this Policy.
E2bet believes you should have full control over your personal information. That is why we are always transparent about what data we collect, how we use it, and how we keep it safe.
This Policy is drafted in accordance with international data protection standards. e2bet complies with all applicable legal obligations.
When you contact customer support or participate in a survey, you may provide additional information. This is entirely optional.
E2bet collects information in several ways:
| Method | Description |
|---|---|
| Direct Registration | Information you provide when creating an account. |
| Payment Processing | Transaction details at the time of deposit or withdrawal. |
| Automatic Collection | Technical information collected via cookies and log files. |
| KYC verification | Documents uploaded for identity verification. |
| Support Chat | Conversation details used to resolve your issues. |
E2bet uses your information only for specific, legitimate purposes. It is never used in any unnecessary or excessive way.
Marketing: e2bet does not send promotional emails or messages without your consent. You can opt out of marketing communications at any time.
E2bet never sells your personal information or shares it with third parties for commercial gain. However, limited sharing may occur in the following circumstances:
Whenever data is shared with third parties, they are required to uphold privacy protection standards equivalent to those of e2bet. Any use of data beyond the agreed terms will be subject to legal action.
E2bet uses cookies and similar tracking technologies on its website and app.
You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
E2bet does not retain any information longer than necessary. Retention periods vary depending on the type of data.
| Data Type | Retention Period |
|---|---|
| Account information | 5 years after account closure |
| Transaction Records | Up to 7 years for legal requirements |
| KYC documents | 5 years after account closure |
| Support Chat | 3 years or until the complaint is resolved |
| Marketing Consent | Until consent is withdrawn |
Once the retention period expires, data is securely deleted or anonymized.
E2bet protects your information using industry-leading security technology.
Keep in mind that no system on the internet is 100% secure. That's why it's important to keep your account password strong and never share it with anyone.
E2bet recognizes and respects the following rights you have over your information:
You have the right to know what information e2bet holds about you. A copy will be provided upon request.
If any of your information is incorrect, you can request a correction. It will be updated after verification.
After account closure, you may request deletion of any data held beyond legal obligations.
You may object to your data being used for certain purposes — particularly for marketing.
You may request your data in a standard format (CSV/JSON).
To exercise any of these rights, contact our support team. We will respond within 30 days of receiving your request.
Strict policy: e2bet does not knowingly collect information from anyone under 18. Use of the platform by minors is strictly prohibited.
If we are notified or become aware that data has been collected from a minor, that account will be closed and the data will be deleted.
If a parent or guardian believes their child has used e2bet, please contact our support team immediately.
E2bet may update this Privacy Policy at any time. For significant changes:
Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. Please check this page regularly.
For any privacy-related questions, concerns, or data requests, please contact the e2bet support team.
Once a complaint is submitted, e2bet will investigate and work to resolve it as quickly as possible. Complex cases may take additional time.
The core pillars of e2bet's privacy protection
Every data exchange from your browser to our servers is encrypted via SSL/TLS.
The KYC process confirms account ownership — it is there to protect you.
E2bet never sells your information or shares it with advertisers — that is our firm policy.
Only authorized personnel have access to the data they require. All access is logged.
Independent security experts conduct regular audits of e2bet's systems.
You always have the right to view, correct, delete your information, or opt out of marketing — anytime.
Enjoy gaming safely on a trusted platform. Your privacy is our priority.